Privacy Policy & Cookies

LLF (Learning Liaison Forum) is committed to safeguarding your privacy and personal information. This page sets out the basis upon which we collect personal data and the use of the personal information provided to us in person or online, via email, phone, in writing or other correspondence. For example, your personal information may be collected or provided by attending or booking an event, completing a survey, emails, correspondence, providing feedback and telephone calls to or from us.

Information you may give us via LLF:

  • Your name
  • Postal address
  • Telephone number
  • Email address
  • Ticketing history
  • Information acquired via Cookies and Google Analytics

We use this information to:

  • Send you the LLF featuring network and CPD news, events and opportunities.
  • Contact you to respond to your queries and/or feedback
  • Contact you to ask you to respond to surveys
  • Update you on changes to our services

If you have any questions or concerns about the information we hold about you, please contact us.

Email-Notifications and Newsletters

LLF may process information that you provide to us for the purpose of subscribing to LLF email notifications and/or newsletters. This data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent. We will retain your information for two years after you last actively engage with us. You can unsubscribe at any time.

Website – Information Collection and Use

We are the sole owner of the information collected on this site. We will not sell, share, or rent this information to others.

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.


A cookie is a file containing an identifier that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies do not typically contain any information that personally identifies a user, but personal information that LLF stores about you may be linked to the information stored in and obtained from cookies. Cookies we use via our website include: WordPress via Atelier, Mailchimp, Eventbrite and You Tube. We use cookies for the following purposes:

Google Analytics

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website and continually improve your experience of it. Google’s privacy policy is available at

Third Party Cookies

As you use the LLF website you may be delivered cookies by third-party websites. When accessing web pages with content embedded from, for example, Twitter or YouTube you may receive cookies from these websites. These third-party cookies are outside of the control of LLF and we recommend you check the third-party websites for details of their privacy policies.

Other Websites

LLF’s website or email-communications may contain links to other websites which are outside of our control and are not be covered by our policy. We recommend you check the individual privacy polices of other sites as their reasons for collecting data may differ from ours.

What are cookies?

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
  • analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them here All About There’s also a cookies awareness video (below) and further information on how to remove cookies at About Cookies: how to control cookies.

First-party cookies (cookies set by us)

These are cookies set by our web domain known as ‘first-party’ cookies. Some are necessary to the functionality of the site, others provide information to us that we analyse to monitor and improve the site. These first-party cookies do not store or collect any personal information or anything that make you personally identifiable to us. Typically, the cookies generate a random, unique number to store information about a user.

Cookies for measuring website usage

Google Analytics cookies: _utma, _utmb, _utmc, _utmv, _utmd,_utmz
  • Purpose: to record how many people are using the website and how they move around the site once they’ve arrived. Google’s privacy policy
  • Data stored by cookies:
    • _utma stores each user’s number of visits, time of the first visit, the previous visit and the current visit
    • _utmb and _utmc checks how long a visitor stays on the site: when a visit starts and ends
    • _utmz tracks where a visitor came from (search engine, search keyword, link)
    • _utmv and _utmd track visitor journeys through the site and classifies them into groups
  • Duration of cookies:
    • _utma expires two years after your last visit to this site
    • _utmb expires 30 minutes after your visit, or after 30 minutes of inactivity
    • _utmc expires at the end of a session (when you close your browser)
    • _utmz expires six months after it was last set
    • _utmv (not set) expires immediately
    • _utmd (not set) expires immediately
  • Where it is used: all pages of our website

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit the About Cookies website, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may have an impact upon the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.


This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

We do not ask for sensitive information such as credit card numbers online.

We do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, billing or customer services) are granted access to personally identifiable information.

If you have any questions about the security of our website, you can contact us here.

Supplementation of Information

We do not share any information we receive from this website with any 3rd party sources.

Site and Service Updates

We may send the user site and service announcement updates. Customers are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.


LLF is registered under the terms of the 1998 Data Protection Act and complies with all applicable UK and EU data protection legislation. All information submitted will be stored securely.

By providing your personal data to LLF you will be deemed to have consented to the processing of such data.

Unless otherwise disclosed during the collection, personal data that is retained by us will not be sold, transferred or otherwise disclosed outside this company, except where disclosure is required by law. You can unsubscribe or change your preferences at any time.

Changes to the Privacy and Data Protection Policy

The privacy and data protection policy may be updated at any time. LLF recommends you review this policy each time you submit personal information. LLF will always place an updated version on this page.


LLF is committed to the highest standard and quality of information and every attempt has been made to present up-to-date, accurate information. However LLF gives no warranty as to the accuracy of the information on this website and accepts no liability for any loss damage or inconvenience caused as a result of reliance on such information.